Windows Surface Pro 4 Charger Not Working

Before you begin troubleshooting.

Windows surface pro 4 charger not working.

Keep your surface pro 4 drivers and firmware updated. If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well. I am academic staff in a top 100 qs ranking university and am based in the electronic engineering department in the uk. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step.

First check for things that might prevent your surface or windows from starting or the battery from charging. If you have more than one surface pro device we need a replacement order for each one. For more info see what to do if your surface power supply or charger doesn t work. If you are in the us you can go to a physical retail microsoft store and they will assist in diagnosing as well.

Make sure that the connections are secure and that nothing is plugged in to the usb charging port on the power supply. You can try a charger from a sp3 sp4 newest surface pro 2017 if a friend has one. If your battery is completely drained a surface dock may not be able to fully charge your device. First to make sure your surface is working properly get the latest updates.

Download and install the latest drivers and firmware for your surface device. We strongly recommend that you use only a genuine microsoft or microsoft licensed power supply one that either came with your surface or was purchased separately to charge the battery. If the led indicator is not lit you may have an issue with your power supply. If you can borrow a friend s charger to see if it lights up and charges your surface that is the first step.

No proof of damage is required to receive a replacement ac power cord. You can try a charger from a sp3 sp4 newest surface pro 2017 if a friend has one. Slack s windows client was waiting in an attempt to connect to the internet. The surface pro 4 may have a battery issue if the battery level does not increase when it is plugged into a power source.

Microsoft will provide one ac power cord replacement free of charge for each of your eligible surface pro devices. Check the usb device to see whether it is working. If you re having trouble getting your surface dock or docking station working with your surface here s help. So roll forward to 2016 03 same problem for me my brand new surface pro 4 delivered today worked at work but not at home because it does not charge.

After the computer starts windows will automatically scan for hardware changes and reinstall all the usb controllers that you uninstalled. Little did i notice the culprit was right there on my taskbar all along.